Event Tickets Guarantee
Live events return to Derbyshire, and you can enjoy some of the best entertainment around with confidence, thanks to our Event Tickets Guarantee.
From global stars and the best of the West End, to the return of Derby’s biggest fireworks display, The Incora County Ground is a prominent and popular venue in the heart of Derby, and we can’t wait to welcome you back.
Tickets Guarantee 2021
The safe return of supporters to watch live events is our main priority.
But we understand there is uncertainty and all Events ticket buyers can rest assured knowing their purchase is safeguarded by our new Tickets Guarantee.
Should safety guidelines restrict access, meaning that supporters are prevented from attending their chosen performance, buyers will have the option to defer their tickets to another event, or receive a full refund for their purchase. This means that you are guaranteed to get value for your tickets purchased in 2021.
Similarly, if the event cannot go ahead for whatever reason, ticket buyers are protected and entitled to a full refund.
Refunds are not available if ticket buyers choose not to attend, but the event goes ahead.
The health and safety of all visitors remains our first priority. Ahead of each event, we will provide updates on health and safety measures via our website and email.