Please note the below information applies to the LV= County Championship match versus Durham (20-23 May 2021) only. For the latest Matchday Guide, which will be edited ahead of each home fixture, please visit: Matchday Guide
Derbyshire County Cricket Club is delighted to be able to welcome Members back to The Incora County Ground to watch live cricket, starting from the LV= County Championship fixture versus Durham.
The Club has worked tirelessly to provide a safe and enjoyable environment for the return of supporters. While everyone associated with Derbyshire is looking forward to welcoming our Members back, there are a number of regulations we have legally been required to implement as a condition of re-opening.
Many of these will have changed from your last visit and we appreciate that your matchday experience will be different as a result. If you are joining us for this fixture, please read the information below which will ensure that your visit is safe, enjoyable and comfortable.
If you have any questions ahead of your visit to The Incora County Ground, please call 01332 388 101 or email [email protected].
Matchday Information
Derbyshire vs Durham
LV= County Championship: Thursday 20 – Sunday 23 May
The Incora County Ground, Derby
Gates Open: 9.30am
Start: 11.00am
Lunch: 1.00pm – 1.40pm
Tea: 3.40pm – 4.00pm (or when 32 overs remain in the day – Days 1 – 3)
Close: 6.00pm approx.
Derbyshire Member Exclusive
No match tickets will be on sale for this fixture. Entry is exclusive to Derbyshire Members only. This is due to restricted capacities in relation to the latest government guidelines surrounding the safe re-opening of sports venues.
Derbyshire Members do not need to pre-register for this fixture.
A limited amount of Car Parking is available on the day for £10 on the gate (card payment only, further details below). A season-long Car Park Pass can be purchased online for just £65. Click HERE to buy a Car Park Pass.
Please note that Membership card scanners will be in operation at ALL gates.
Ground Access & Parking
Gates open at 9.30am and we ask all supporters not to arrive before this time.
Ground Access by Car: Entry by car will be via Pentagon Island towards the main Incora Pavilion gates, or via Sir Frank Whittle Way if coming from north of Derby.
Ample on-site Car Parking is available and we ask supporters to arrive after the 9.30am ground opening and to not queue outside the venue prior to this time.
Parking: Parking will be in the Incora Pavilion car park and adjacent overflow area, and via the Frank Whittle Road entrance. Disabled parking spaces are available in the Incora Pavilion car park.
Ground Access by Foot/Public Transport: Pedestrians who walk to the venue or arrive by public transport can enter via the main Incora Pavilion entrance.
Temperature Checks & Membership Card Scanning: Once parked, or at the venue entrance on foot, all supporters will be required to pass through a temperature checkpoint, as directed by signage and on-site stewards. This will be via the main Pavilion entrance. Those who park in the Car Park off Sir Frank Whittle Way will be directed on foot around to the main entrance for entry checks.
The scanning machines, delivered in partnership with Official Partner, RDS, will automatically register your temperature as you approach and signal if it is safe to proceed (below 37.5°C is the magic number). At that point you must scan your Membership card and use the hand sanitiser provided. Full instructions will be available on the front of each machine and stewards will be on hand to support.
If your temperature is registered as in excess of the maximum amount, you can re-scan one more time and should the reading remain the same, you will not be permitted to enter the venue and will be asked to take a Covid-19 test before returning to site for any future days of cricket.
NHS Track & Trace: To support the NHS Track & Trace system and help reduce the spread of Covid-19, Membership scanning data will be securely stored for 21 days and essential data will be made available to the NHS upon request. All supporters are required to comply with NHS Track & Trace requirements and are asked to not travel to our venue if they do not wish to participate.
Choosing Your Spectator Zone
Once through the temperature and Membership card scanning, you will be required to choose a spectator zone. To comply with NHS Track and Trace requirements, you will need to choose a spectator zone to sit in, which includes the designated Members Area (initially the Marquee for County Championship matches whilst social distancing policies remain in place). You must remain in your chosen zone for the entirety of your time within the ground, using the toilet and catering facilities in that specific zone only.
The Ground Map below shows the spectator zones and this map will also be visible upon arrival for you to make your decision.
Seats & Viewing: Once you have chosen your zone and made your way to that area of the ground as directed by signage and stewards, you will be asked to once again scan your Membership card at the zone entrance.
Seats will be clearly labelled with ticks and supporters must only sit on seats with a tick ✔
Priority seating for supporters with accessible needs will be available on the front row of the main Falcons Stand and the East Midlands Demolition Stand. This will be on a first-come, first-served basis.
Exiting & Re-entering the Venue: All spectators will be given a coloured wristband corresponding to their chosen spectator zone. Should you wish to leave the venue and return during the same day’s play, you must retain your wristband and return to the same spectator zone. Failure to do so will result in being refused re-entry.
Zone Facilities: Each zone is serviced by catering facilities (further details below), as well as toilets and hand sanitiser stations. The Club encourages all supporters to wash their hands frequently and use the hand sanitiser provided. The Play Area will be closed for this fixture.
Day Four update: Members should note that zones five and six will be closed on the final day of Derbyshire LV= County Championship fixture against Durham. All other zones will remain open.
Members Area
Due to the numbers in each Membership category and current government guidance, for LV= County Championship matches the Greene King IPA Marquee will become a Members facility, with outdoor seating available, as well as indoor shelter in the event of bad weather (capacity to be monitored in line with government guidelines) and the top floor of the Incora Pavilion will be open for Executive Members only. We hope that as restrictions ease this may change during the summer and we are able to revert to a more normal matchday structure. The Club will trial the opening of the bar in the Marquee based on demand.
A limited catering offering, adhering to the latest government guidelines, will be available during your visit, but you can bring your own food and refreshments to LV=County Championship matches where possible.
As outlined above, the Members Area will be included within the spectator zones and any Member wishing to use the facility, must choose that zone upon entering the ground.
Updated Ground Regulations – as at 17.05.2021
The way we are required to operate on a matchday will be different from your last time with us and, as suggested, it will also likely change throughout the summer, dependant on the government guidelines at the time.
Our operation will be continually reviewed, and the most up-to-date processes will be made available on each Matchday Guide via this page.
The latest key Ground Regulations are:
– All spectators will have their temperature checked on arrival.
– Supporters will not be required to wear a face covering while seated outside. The latest government guidance (available on 17 May 2021 after the latest Membership Pack mailout) states that supporters are not required to wear a mask while seated outside at our venue. Masks are still required to be worn whenever inside, such as in the Members facility, and when moving around outside – such as walking to the catering facilities.
– All spectators will be required to remain in their seat throughout the day’s play, except for when using toilets or making use of the catering facilities within their zone.
– Spectators are not permitted to bring their own chairs or picnic blankets on site.
– Spectators are not currently permitted to bring dogs into the venue
Derbyshire County Cricket Club’s Spectator Code of Conduct can be viewed HERE.
Reception
Reception in The Incora Pavilion will be open to service the collections outlined above (junior caps, lanyards and pin badges). These must be collected upon entry and before making your way to your spectator zone.
Please note that, to avoid queues, maintain indoor capacity restrictions and to allow for a smoother entry into the venue, Vitality Blast tickets can not be claimed from reception during this fixture. Supporters who are having any issues linked to booking tickets online are encouraged to email [email protected] stating their name, required ticket & fixture and preferred stand.
This policy will be continually reviewed.
Weather
As outlined above, supporters are not permitted to travel between zones during a matchday. This policy remains in place in the event of bad weather.
The only covered seating zone is the East Midlands Demolition Stand.
Executive Members may use the top floor of the Incora Pavilion, while the Greene King IPA Marquee will be used as a Members facility (further details above).
Supporters are encouraged to check the latest weather forecast before planning their visit and pack rain coats and umbrellas in the likely event of bad weather.
If it is raining on the morning of a matchday approaching the start time (11am), we encourage supporters not to travel if they live locally and to wait for the rain to stop.
All official updates on play, which are provided solely by the Match Officials, will be communicated via the Club’s Twitter account HERE. You do not need to sign-up for a Twitter account to see these updates.
Check the BBC Weather forecast for Derby HERE.
Catering Information
Each Spectator Zone will be serviced by catering facilities, providing the a fresh hot and cold food offering.
The Members facility (Greene King IPA Marquee) will trial the use of a paid bar and this will be monitored based on demand.
Incora Executive Members are able to pre-order hot food, to be eaten on the top floor of the Incora Pavilion, via our new Tell The Chef system. Executive Members have been sent an email with details of how to do this. For any issues linked to pre-ordering, please email [email protected].
All Derbyshire Members are entitled to 10% off the full-price of all food and drink at The Incora County Ground.
Cashless Venue
From the start of the 2021 season, Derbyshire will operate a cashless policy across all Club-managed points of sale on site – from ticket gates, to catering.
There are two reasons for this, the first being a proven increase in the speed of service when accepting card payments only and the second being hygiene as part of our commitment to keeping spectators and staff safe during the Covid-19 pandemic.
All of our catering and bar tills will accept all major debit/credit cards, as well as contactless payment options, including Apple and Android Pay.
Cash vouchers will be available for a limited transitional period.
Club Shop
Due to Covid-19 restrictions, the Club Shop will not be open for this fixture. We understand that our 150 Club Members have a voucher to redeem and we would like to reassure you that you will be given the opportunity to use this voucher at the earliest available opportunity. Updates to our Club Shop opening will be communicated via this page.
A limited amount of stock is available to purchase online HERE. Vouchers are not valid for online use.
Scorecards & Programmes: As part of the Club’s initiative to reduce paper waste, scorecards will not be on sale. A blank scorecard template can be downloaded for free, HERE. Digital Programmes will be available for Derbyshire’s Vitality Blast campaign.
Junior Members’ Caps: Junior Members can collect their free cap from Reception at The Incora Pavilion. This must be done upon arrival before making your way to your chosen spectator zone.
Pin Badges & Lanyards: A small number of Members are entitled to claim their 2021 pin badge and lanyard as these were not sent out with your Membership Pack. These can be claimed from Reception at The Incora Pavilion by producing your 2021 Membership Card. This must be done upon arrival before making your way to your chosen spectator zone.
Directions
The Incora County Ground is located next to the Pentagon Roundabout just off the A52.
First time to The Incora County Ground? Click HERE to view directions.
Supporters can view all the latest travel news and updates around Derby online HERE.
Match Centre
Derbyshire’s LV= County Championship fixture against Durham will be Live Streamed on the club website through our improved Match Centre.
With Live Streaming, in-play scorecards, ball by ball commentary, clips, statistics and so much more, you can put yourself at the heart of the action, even from the comfort of your own home.
Clips and updates will also be provided via our social media channels, so make sure you’re following us on Twitter, Facebook and Instagram, so you never miss a moment of the action.
Further Information for Members
We have setup a dedicated Members’ information hub on our website via the following link: cricket.derbyshireccc.com/members-hub-2021
You will also be able to access the page under the ‘Membership’ menu on the website homepage at derbyshireccc.com.
This page will be updated throughout the summer to reflect the changing situation with regards to the return of spectators to live sporting events. It will include the latest information on ground entry, Members’ tickets, catering and more. It will also include a Frequently Asked Questions section, covering common queries. We kindly ask that Members visit that page in the first instance, before contacting the Club.
