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Ticket Terms and Conditions

COVID-19 UPDATE

On 24 April, the England & Wales Cricket Board (ECB) announced the postponement of professional cricket until at least 1 July, with a revised schedule and fixture list to be announced.

Tickets for all original fixtures are now off sale.

Once the revised fixtures are confirmed, tickets will go on sale at 9am the following day, online at derbyshireccc.com.

Tickets purchased for the original fixture dates will remain valid and if you are able to attend, you do not need to do anything else. Depending on your chosen method, we will post printed tickets to you, or re-send e-tickets nearer the fixture date.

Alternatively, if you are unable to attend the revised fixture date, you will be able to apply for a full refund. Please note that refunds are not available until the revised fixtures have been published.

For more information, please email info@derbyshireccc.com.

2020 ticket prices

Tickets are sold subject to the regulations of Derbyshire County Cricket Club (“the club”).

All tickets sold are non-refundable after purchase, except for when the Club’s Rain Check / Refund Policy (stated below) applies. All refunds are at the discretion of the Chief Executive.

Tickets are only valid if presented complete. Tickets are issued on the condition that they are not resold for more than face value. Any purchaser contravening this regulation will be prevented from purchasing tickets in the future. Please take care of your tickets as duplicates can only be issued up to 48 hours before.

The club reserves the right to change ticket prices at any time. The club may run promotional offers, which may include a change in price, at any time. Normal rain check and refund policy applies.

The club reserves the right to change the advertised fixtures without notice and liability where it is necessary to do so and provide you with an alternative seat to that specified on the ticket.

The club reserves the right to change these Terms and Conditions from time to time.

Please note that seating is non-reserved and some fixture will not all be seated, depending on demand.

Ticket Regulations

  1. Tickets shall not be resold or transferred (save as mentioned in (2) below) and shall not be purchased or obtained from or through any person, commercial agent, company or otherwise than directly by the applicant from the club or its authorised agent. Any tickets advertised for sale other than by the club or its authorised agents will be void.
  2. If more than one ticket is issued to an applicant those tickets may be used only by the applicant and the person(s) intending to accompany that applicant to and at the event.  The provision of such ticket by an applicant to such person without payment shall not contravene (1) above.
  3. Tickets are issued subject to Ground Regulations established by the club and/or the England & Wales Cricket Board (“the ECB”) from time to time and the club and/or the ECB shall be entitled to refuse admission to any ticket holder in reasonable circumstances and shall give written reasons if requested. A copy of the full Ground Regulations currently in force is available on derbyshireccc.com and is also available on application.
  4. Any ticket obtained in breach of these conditions shall be void and all rights conferred or evidenced by such ticket shall be nullified. Any person seeking to use a ticket obtained in breach of these conditions in order to gain or provide entry to or remain at the club will be a trespasser and will be ejected and liable to legal action.
  5. Tickets remain the property of the club and/or ECB at all times.
  6. The club and the ECB reserve the right to change these conditions from time to time. Where such change materially affects the rights of the purchaser, the purchaser will have the right to a full refund.

Ticket Policy

  1. Advanced sale, with discounted price, to cease the day before the start of the game.
  2. Students purchasing a Student Ticket must show a valid NUS card or valid University ID card on entry.
  3. Once Day 1 of a 4 day game commences, all tickets purchased for Days 2, 3 and 4 revert to full price.
  4. Car Parking at The Incora County Ground and Queen’s Park, Chesterfield, subject to availability and is non-refundable.
  5. Derbyshire CCC will, from time to time, place special ticket offers in various locations to assist with the promotion of fixtures. In the event that a person already holding tickets for a match gains visibility on such a special offer, they can of course use it in order to purchase further tickets, however, refunds on tickets already purchased cannot be offered.

Rain Check / Refund Policy

If in any day’s play less than 10 overs take place, the ticket can be retain and used for free entry at any other day’s play of a Derbyshire fixture during the same season (except Cat A or all-ticket matches). We encourage all supporters to reuse their tickets to enjoy another day of cricket with us.

Alternatively, if a supporter is unable to attend a future fixture in the same season, a refund may be claimed by applying in writing to the ticket office enclosing your ticket(s) along with your name and address. A refund claim must be received by the club before the end of the current season. Any refund claims received by the club after the final day of the current season will not be accepted.

All refunds are at the discretion of the Chief Executive. Please allow 21 days for administration of refunds.

All parking tickets are non-refundable.

This policy applies for all home Derbyshire County Cricket Club fixtures played at The Incora County Ground or any other venue.

The club reserve the right to review this policy at any time.

For quarter-final fixtures with a reserve day; ticket holders will be able to apply for a refund if less than 10 overs are bowled on the reserve day. The above applies after the reserve day. 

Blast Pass

This is non-transferrable to other formats.

This includes all seven Vitality Blast home group fixtures and excludes quarter/semi-finals.

No refund or exchange will be offered if the holder fails to use at all matches.

Buyers will be entitled to a percentage refund of the value of their Season Pass should any game(s) not be constituted in line with the club’s ticketing terms & conditions.

Disability Policy

Disabled supporters in need of a carer will pay in full for their tickets/Membership, but entry to the ground for their carer is free of charge.

Disabled Car Parking facilities will be available as follows – first come, first served, subject to availability. These facilities will provide preferential access but will be paid for equally to standard car parking as per standard practice.

Vitality Blast ‘Earn Your Stripes’ reward scheme: Return for £10 offer

A Vitality Blast ticket purchaser can buy tickets for another fixture, in the same season, at a discounted rate of only £10 per adult ticket.

  1. This offer is only valid when purchasing additional tickets in a separate transaction to the original ticket purchase.
  2. The ticket purchaser can buy a maximum of four tickets for one additional fixture in the same season.
  3. Tickets must be purchased in advance of the day of the returning fixture
  4. Excludes Category A games versus Yorkshire Vikings and Notts Outlaws, and any home quarter-finals.

To claim the offer, the original ticket purchaser can quote the promo code on the promotional flyer over the phone by calling 01332 388 101 or show the promotional flyer at reception at The Incora County Ground.

Free Ticket Vouchers

The club will, from time to time and in line with Charity policy, give out vouchers for free tickets. These must be exchanged for match tickets in advance of the day of the game and only for the fixture(s) published on the voucher.

By submitting information to the Club to claim tickets, you are agreeing to Cricket Derbyshire using this information to contact you by email and post with the latest news and updates. All personal details are obtained under the Club’s Privacy Policy. The Club will never share your details with a third party. You can unsubscribe at any time.

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